Retail and e-commerce market is growing rapidly today. It will be worth $4.8 billion by 2021. In such times, you must rely on cutting-edge retail technology solutions like virtual assistants, AR/VR apps, etc. to deliver a seamless shopping experience to customers. 66% of retail customers today prefer shopping by taking assistance of modern technologies and innovations like in-store navigation, smart dressing rooms and more.
Are you also looking to invest in reliable retail & ecommerce software solutions? If yes, then you must know about different types of software options available in the market and how they can help you grow your business. Retail software solutions can help you in increasing sales, cutting costs, building lasting customer relationships and outperforming the competition.
So, let’s explore the best retail and ecommerce software solutions that can leverage to grow your business faster today:
E-commerce solutions allow you to sell your products online. It helps you fulfill order requests, maintain inventory, add new products, and process payments seamlessly. What this means is the automation of your sales processes, which helps you save money, time and effort. You can focus on delivering exceptional customer service while the software manages the routine tasks. Here is a list of custom eCommerce software that can help you in faster business growth:
As an ecommerce operator, you can use SaaS-enabled software to manage your content like product prices, weights, images, user demographics and much more. You can also integrate your CMS system with other critical software like ERP and CRM easily.
By using a cloud-based app for e-commerce, you can manage eCommerce store operations easily. Receive timely notifications about inventory levels, product dispatch status, and other crucial activities in your mobile app. Also enable mobile payment options for customers to ensure a seamless shopping experience.
You can build custom POS systems like VeriFone, Clover, etc. and integrate it with popular payment gateways like PayPal, Braintree and Amazon to receive payments securely. Ask your retail software development partner to deliver custom payment solutions with support for credit/debit cards, prepaid cards, gift cards and more.
Brick and mortar retail software are the best options for retailers today to deliver a modern, fast and seamless in-store shopping experience. 62% of the customers still like to visit a physical store because they like to “see, touch, feel and try out” items before making a purchase. So, it’s vital you invest in quality software today. Have a look at some of the most popular retail software solutions that you can utilize for exponential business growth:
Retail management system comprises a set of integrated tools or applications for retailers to streamline their business process. You can use it for managing multiple aspects of your business – from inventory management to sales operations, and everything in between. Key benefits include faster payment processing, increased efficiency, better promotion, and much more. Few of the key features are:
Such software allows you to have a bird’s eye on your inventory levels. You can track everything from order requests to item dispatch status, from delivery status to sale reports and much more. A quality inventory management software works best with barcodes, RFID sensors and digital twins technology, etc.
You can analyze historical data to maintain superior customer relationships via retail CRM software. Cloud-based CRM tools are best to drive sales, retain clients and segment your customers to better understand their purchase behaviour. Partner with an enterprise software solution provider to get a custom CRM solution that works best for your business.
Business Intelligence-driven analytics and reporting software easily sync with your ERP and CRM solutions. They can assist with tracking historical trends about product demand, customer behaviour, inventory levels and much more. Use the filter to create customer reports, and graphs to improve your business strategic decision making.
ERP streamlines all major processes and data across your business for higher efficiency. ERP solutions are used in diverse industries – from healthcare to finance and other sectors. Optimize your retail workflow by gathering critical data from multiple departments and customer touch points. Key benefits include optimized business workflow, higher operational efficiency, centralized data storage and in-depth reports for sales, marketing and inventory functions. Check out the features:
Having such software allows you to exercise a fully-integrated marketing approach across all online and offline company channels. Customers get a unified experience while buying products or services from your website or brick and mortar store when you apply this tactic. Key benefits of using omnichannel software include better customer experience, increased sales, better brand visibility, higher operational efficiency, etc. Consult a veteran retail software development company to get a custom solution that suits your needs.
A point of sale system is a combination of software and hardware that allows merchants to take transactions and simplify key day-to-day business operations. Yamaria Grullon, Manager of Content Strategy At ShopKeep
Global retail POS market is growing fast and will be worth $40.41 Billion By 2024. Investing in a retail POS solution is a must for business today. It ensures faster invoicing, billing, checkout, and ultimately better customer service. It also helps you track inventory and analyzed sales trends to stay future-proof of abrupt demand. As a small retailer, use of such software is most ideal for you and your employees to track and record daily sales, manage customer data and more.
Putting employees at the centre of all what your business does is most important. They’re the reason why your business exists in the first place. Managing employee performance, track timings and deliver benefits with quality HCM software. Partner the best retail software solution provider to get a custom HCM tool for your business.
Logistics is the heart of any retail business and keeping it operational anytime is of the utmost priority. To ensure uninterrupted logistics workflow and delivery of goods, use a quality logistics management software in your retail business. Look out for tools that can integrate with third-party logistics vendors (FedEx, UPS, DHL) via APIs.
For managing the tedious day-to-day store and back-office tasks at your grocery store, using a custom software is ideal. It helps you automate and streamline the most crucial tasks that bring value to your business. Here are some of the powerful grocery software solutions for retail and ecommerce players:
Use a POS system for smooth payments processing at your grocery store. Your grocery staff can record daily sales transactions easily via such a tool. You also get other benefits, higher operational efficacy and improved customer service due to a smooth checkout process.
You know this: managing customer expectations is most crucial for any business to grow sales and profitability. Tracking customer data, responding to their complaints and building lasting relationships is vital if you want to get past your competition. And, that’s what CRM solution can help you achieve while you run your supermarket store. Manage campaigns, rewards and loyalty programs in a breeze with a custom CRM software.
From onboarding, automated time tracking, to tracking employee performance – an HCM tool lets you manage your workforce with ease. You also get custom reports and visuals that offer a holistic view of key trends related to employee salary, performance and retention in your business. This lets you manage employee expectations easily and run your business smoothly.
Hope the above retail & ecommerce solutions have enlightened you about what type of software can work best for your business. Remember, choose enterprise software that matches your business workflow and broader goals.
If you need guidance on how to select the best retail software to improve your customer shopping experience, connect with us at A3logics.
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