Use a Benefits Administration System for Growth in Every Industry

Table of Contents

A3Logics 02 May 2023

Table of Contents


In 2024 every industry is looking for quality software for operations and processes. Undeniably the better the tools the greater scope there is for effective and efficient business. A software-as-a-service (SaaS) that delivers on this and much more is a benefits administration system. For this reason many businesses can use these systems to operate and grow. In fact Digital Journal reports in 2023 that the market worth exceeds $850 million USD. Furthermore, the report says, “Technological innovation and advancement will further optimize the performance of the product, enabling it to acquire a wider range of applications in the downstream market.

From administrative team members and human resources (HR) to employees and management, this software affects the workplace and successful business.


Therefore, in this A3logics benefit administration system article we cover key points to understanding:


  • How is this SaaS benefit administration system industry operating all over the world
  • What are the benefit administration system features that every business needs
  • What technical components support the function of a benefit administration system
  • Why some benefit administration system features are not essential for every industry
  • Does the size of the business rather than the industry affect the benefit administration system they need
  • How does using a benefit administration system help businesses grow
  • Why a benefit administration system is key to doing business in 2024
  • How can businesses use a benefit administration system for business operations and to care for employees


To explain we will now comprehensively outline and analyze the value for businesses from every industry.


How is the software-as-a-service benefit administration system industry operating all over the world?


Benefit administration SaaS is in use as a business system across countless industries. In general, industries that use this SaaS are commercial, on-commercial, and governmental. Both cloud-based and on-premises options are available for businesses as well as in-house and outsourced benefits administration.

At present, dominant geographic markets are North America, Europe, and South-East Asia. Equally important are the two key factors driving the market:

  • Workforce pressure — Urgent need to give workers more transparency
  • Compliance — On federal and local regulatory levels

Overall, the need for highly professional and consistent platforms is leading to more outsourcing. Particularly in the wake of Covid-19, every benefit administration system needs to be:

  • Robust
  • Reliable
  • Secure
  • Legally consistent


All in all, Nasdaq actually reports that a high-quality system is a recommendation for business growth. In one piece of analysis, Denna Ritchie writes that this can help with profits. Ritchie expands, “By outsourcing tasks that are either too time-consuming or too cumbersome to perform in-house, companies can free up resources to focus on more important tasks.” Given that businesses are becoming more global, there is an urgent need for benefit administration system options that work. To be sure, as this vertical flourishes so will worldwide use across industries.


What are the benefit administration system features that every business needs?


In view of how wide-reaching benefit administration system use, it makes sense that there are features every business needs.


In summary these five essential benefit administration system features are:


1. Compliance for legal and process obligations


Firstly this is a non-negotiable in every single industry, in every single country and business region. In reality there is just no getting away from compliance. Both industrial legislation and regulatory benefits compliance applies for organizations. Therefore the in-built federal and regional compliance control mechanisms help HR and management uphold their responsibilities. In order to do this with confidence, accountable team members still need to maintain checks and balances. Still this is an invaluable tool for companies navigating health insurance and authorization, labor law, and financial stipulation obligations.


2. Simple, easy-to-use interface for benefits enrollment, remuneration and entitlements tracking


Secondly the user interface (UI) affects all users. Hence the UI needs to be an exceptional for HR overseeing benefits administration and employees completing tasks or checking entitlements. Coupled with the modern, powerful system features, the UI will result in the final user experience (UX). Although employees can’t always rely on quality software, it’s a known fact that the systems staff affect their work experience. When employees can rely on the system and like using it, they’re able to engage with their role enthusiastically. What’s more, their entitlements software should be user-friendly as this nurtures a positive outlook about all elements of remuneration.


 3. Thorough reporting options


Thirdly every organization needs to manage and monitor data. Unlike manual systems, this generation of enterprise software levels up all areas of business operations. Not only does it make data gathering and storage functions better but also it streamlines analytical and reporting processes. All of a sudden this equips businesses to undertake essential operations more strategically. Due to having quality, robust tools like this era of benefit administration system, businesses can take better care of employees. Meanwhile they can analyze data with attentiveness that can feed into their operational strategy. Before businesses might find these mandatory operations a restrictive force. Now that tools are better their reporting phases are significantly more productive.


4. Competent and reliable benefit administration including payroll and benefits enrollment


Fourthly HR and management are able to offer employees a tool that helps with their essential processes. Concurrently this is delivering a positive UX and employee experience. Both of these outcomes are desirable for the business on a macro and micro level. Not to mention that professional-grade systems are part of delivering competitive business processes. Thereupon this ensures all team members can work confidently with the knowledge the business is embedding quality tools for processes.


5. Scaleability, power, and robust operations


Lastly the best benefit administration system is software that can grow as the organization does. Though it’s a misconception that businesses need to change to new software as they grow, excellent products should be scalable. Subsequently this means investing in systems that are customizable with engineering that allows for small, medium, and large-scale. Formerly software might not be up to the task however cutting-edge system features are powerful, robust, and scalable. As a result, businesses are in a position where their investment pays off in the short-term and long-term. Instead of systems being a tool, this software grade is part of the over-arching business strategy.


Benefit administration system


What technical components support the function of a benefit administration system?


For a high-level benefit administration system it’s crucial to consider the technical components. Straightaway, these technical components will contribute to the final business outcomes of efficiency, reliability, accessibility, and flexibility. Thus it’s relevant to understand what technical software features will fuel better business processes.


Technical components of a quality benefit administration system


  • Cloud-based systems — This hosting option offers organizations the opportunity to work onsite and remotely. Generally this gives them greater flexibility for use and in many cases will be outsourced to an external provider. Additionally this makes them a SaaS that will streamline operations for the organization as well as employees.
  • Secure infrastructure — This component builds upon the system type. Due to organizations using either a cloud-based or onsite benefits administration the security features can vary. Subsequently security features protect data and entire organizations. What’s more this security helps identify threats arising and minimize the risk landscape.
  • All-in-one engineering — These systems are an all-in-one, end-to-end solution for organizations. Therefore solutions are robust, agile, and powerful enough to handle all kinds of operational needs. For example, this means organizations can adhere to compliance, benefits enrollments, and personalizing employee services. Further to this organizations are more efficient and this strengthens their workflow.
  • AI — Cutting-edge systems use AI to improve numerous features. Both UX and the entire operational structure benefits with this technology grade. In brief, AI improves accuracy, customization, data analysis and data management, threat identification and management, and compliance. Though there are various AI types in use, even low-level AI like automation settings improve systems for the better.

Why some benefits administration system features are not essential for every industry?


Though these features are not essential for every industry, we’re noting that they’re worthwhile customizations in a benefits administration system. Due to the individual businesses and industry nuances there is always a chance that some features are negligible. On the other hand, it is always valuable to choose robust systems that are scalable. Generally the option to adjust features as the business and workforce grows will not detract from the UX.


Four benefit administration system features that might not be essential for every industry and organization


  • Employee training — Firstly, some systems do offer UI settings for employee training. Nevertheless, this is not always essential if the industry handles training separately or it’s an organization that needs entitlements only. In that case, employee training features won’t be of benefit.
  • Contractor modules — Secondly, not every industry uses contractors or the payroll system for contractors is a separate system. For example, the organization might prefer to keep employees separate to contractors to simplify their administration.
  • AI — Thirdly, AI features aren’t a necessity in every industry. Because industries like the government often use proprietary systems there isn’t always a need to use this UI type. Equally, it’s worth noting that AI is a high-level performance feature in almost every benefits administration.
  • Remote access — Fourthly, remote access is a feature that varies according to the industry and the organization’s security protocols. On the one hand, some industries don’t make certain software available offsite as it isn’t suitable for their administrative model. For example, this applies for some software companies as well as government organizations. On the other hand, security protocols may apply to accessing some system areas. Further to this, an organization may opt for an in-house system without remote access.


All things considered with these features, it’s important to note that every organization will have completely individual needs. Evidently there are commonalities, such as with government departments and bodies, however there are always unique requirements. Hence this is where a benefits broker plays a role in collaboration with a development team to plan system features.


Does the size of the business rather than the industry affect the benefit administration system they need?


Presently the size of the business won’t necessarily affect the benefits administration system they need.


Despite this fact there will be certain elements that vary due to:

  • Different compliance areas depending on the size of the organization — For example, some legislation says that an organization with more than 50 employees must have dedicated HR personnel
  • Organization size affecting team member responsibilities — For example, compliance obligations may be allocated according to management or seniority instead of to HR in some organizations


Since small, medium, and large enterprises all use benefits administration system software this is where thoroughly assessing needs matters.


In that case, assessing the organization’s needs in planning the benefits administration system should include:


  • Evaluating industry-specific federal and regional compliance
  • Analyzing current benefits and remuneration systems for proper integration
  • Reviewing strategic planning for employee experience, systems, resource investing, and productivity and workflow
  • Integrating the system with existing cybersecurity protocols to maintain and advance organizational security and risk management strategies


Benefits administration

How does using a benefits administration system help businesses grow?


We have now been discussing the needs basis for this kind of organizational software. Henceforth we’ll cover the growth opportunities benefit administration offers businesses. Evidently there are urgent reasons for businesses and organizations to use this software. In this section we’ll explore seven common growth areas this software supports irrespective of the industry.


Understanding these key areas for growth in every industry

  • HR operations
  • Administrative entitlements delivery
  • Accurate legislative integration is essential for brands to operate and uphold compliance responsibilities
  • Employee experience
  • Improved workflow through integrated solutions and automation
  • Better onboarding and training rollout
  • Data management and data protection


HR operations


Undeniably, benefit administration system profoundly impacts HR team members leading to individual and collective flourishing. According to Eric St-Jean of TechTarget, this is the value of this software-as-a-service (SaaS). “Tracking employee data within your company is a key task for the HR team and best managed with HR software.” While some organizational tools are a silo, this software actually supports HR who in turn support all employees including management. In time, better HR operations advance an organization as there are swifter resolutions to staff problems and compliance risks reduce.


Administrative entitlements delivery


Professional entitlements delivery requires an industrial software solution. By and large, a quality benefits administration system achieves this. To illustrate this, the software actually refines and simplifies how employees receive their entitlements. For that reason, this helps with growth as it delivers cohesive workplace infrastructure. Notwithstanding the compliance responsibilities, straightforward processes boost individual employee work and collective outcomes. In time this can be a measurable outcome that raises the organization’s bottom line.


Compliance is essential for brands to operate


Firstly, it’s clear that compliance is a legal obligation no matter the business region. While industrial standards vary depending on where the business is, it’s still an inescapable obligation. On the whole, compliance can affect growth in the short-term and the long-term. Seeing that compliance is a lever for control that promotes positive outcomes for employees and management alike it’s going to influence growth. In similar fashion, compliance protects an organization’s reputation and can keep them afloat. Even if a business experiences a downturn using software systems that conform to compliance regulations is a non-negotiable. Indeed failing on compliance could actually negatively a business more swiftly than other industry or operational forces.


Employee experience


Obviously good tools result in happy employees. Moreover, during economic downturn and post-pandemic instability, it’s globally understood that a positive employee experience helps with employee retention.

Most important to acknowledge with this growth aspect that benefits administration system software is part of organizations keeping employees upbeat. Both quality systems and simple UX feed into how employees access benefits. Simultaneously organizations see core internal processes collectively undertaken with minimal issues or day-to-day dysfunction. Once this happens businesses can function more fruitfully and team harmony leads to better outcomes.


Improved workflow through integrated solutions and automation


By the same token a robust benefits administration system contributes to the general benefits employee experience, too. At this point adopting tools designed to make an organization operate more effectively is a logical and profitable strategy. In this case, current system options actually target a range of employee-centric operations. Consequently system features like integration and automation work to free employee time for high-level tasks. Correspondingly this enhances workflow as people engage with deeper, higher-order tasks while eliminating lower-order, repetitious tasks. Following system introductions like this there is often more scope for innovating, collaborating, and resolving operational and business issues.


Better onboarding and training rollout


Both onboarding and training include internal process training. Formerly these processes were part of other systems or analog resources. Now that it’s possible to bring these into the one core system it’s possible for organizations to grow measurably. Of course this is positive for employees as well because the workplace processes and operational standards are easily understood. Owing to this improvement there is risk minimization for employee tasks, benefits enrollment, organizational harmony, and compliance responsibilities. Prior to systems like this limiting factors like inconsistent training and entitlements processes hindered all business levels.


Data management and data protection


Without reservation high quality systems hugely impact qualitative and quantitative business outcomes. As long as data access, storage, management, and security is consistent and robust organizations and employees will benefit. Correspondingly then the growth potential using benefit administration software is sizeable. For instance, nearly all organizations will experience:

  • Easier to find data
  • Identify problems swiftly
  • Simpler reviews of organizational information
  • Ability to securely operate at all times
  • Data storage infrastructure is in line with data hygiene and cybersecurity standards

Basically the data system UX and UI in benefit administration software contribute to growth across all industries and business sizes.

Why a benefit administration system is key to doing business in 2023


Certainly benefit administration system tools are worthwhile in all industries. Not only for recruiting data and attracting better hires but also for onboarding employees and benefits enrollment. Additionally monitoring entitlements and employee data management are important in every business all over the world.


As an illustration let’s now cover five additional reasons a benefit administration system is key to business in the 2020s:

  • Finding quality team members — One McKinsey reports identifies this software as being a leading tool in the contemporary business landscape. They say, “A skills-based approach helps companies, job seekers, and the broader communities that rely on critical roles being filled with the best talent.” Unquestionably then this software is a foundational tool in the recruitment process.
  • Overall efficiency — Every organization is struggling with how to work more productively using the resources they have. Chiefly benefit administration system features support this in the UX/UI, data infrastructure, and AI capabilities. In particular this positively feeds into individual roles and across entire workplaces resulting in innovative, streamlined output.
  • Better remote work conditions for hybrid or remote teams — In general this will be the norm of businesses well into the future. Therefore systems need to support strong, productive remote work and organizational culture. Because this software type is line with this work model it can feed into how management cares for their teams.
  • Data, system, and organizational security — In the long run every business will choose software tools on the basis of security. Presently benefit administration system security is an exceptional standard because of the data in use, compliance, and stakeholder protection.
  • Personalization and employee UX — Finally employees prefer personalization for custom UX. Further to this, it results in more accurate and beneficial outcomes. Significantly these features actually free HR time to deliver more hands-on, individualized employee services.


How can businesses use a benefit administration system for business operations and to care for employees?


It may seem illogical that software can be a tool for both business operations and caring for employees. Nevertheless, this can actually free businesses to take a more personal, thoughtful approach. Conversely, it’s key to remember that a benefit administration system is not a replacement for caring for employees. Accordingly managers and HR still need a strategy to looking after their team members with a human touch. Analogous to employee wellbeing, it’s just as important to treat business operations and staff care as essential steps.


Six areas that a benefit administration system can help with business operations and employee care


1. Ensuring employees are enrolling in entitlements properly — Above all it’s imperative that employees are set up for their entitlements. Both for their worker rights and compliance. As has been noted, proper enrollment benefits every stakeholder and it’s part of caring for every worker. Furthermore systems that help HR check enrollment can create better outcomes if a key benefit is not in place. Emphatically this risk manages the audit process if there are compliance issues and it puts employee rights in the foreground.


2. Streamlining employees’ day-to-day through quality products — Every worker wants to be more efficient. If it’s not getting through tasks more quickly then it’s finding more enjoyable ways to complete frustrating, laborious tasks. All things considered streamlining the working day is possible with quality systems that free employees to undertake truly meaningful tasks.


 3. Supporting all team members at all times — No matter where workers are, a cloud benefit administration system is accessible. In light of the rise of remote and hybrid teams or different working styles, this minimizes employee risk. Whether it’s overcoming disengagement or providing one-to-one skill development, these systems expand employee support services.


4. Improving business processes so HR can care for all team members — As the whole business functions better then HR can actually focus on their interpersonal responsibilities. In essence, this offers a chance to build fruitful relationships with staff and guide them towards their best work.


5. Offering customizable tools especially with AI in the UX — Offering systems that work specifically for the employee in question are a no-brainer. Because UX with AI presents a more user-centric UI, businesses can care for their employees in benefits systems. Simultaneously they can also make any role responsibilities more logical as they system adjusts for individual workflow.


6. Automating for better resource use — This makes the work environment more positive and creates opportunities for engagement. Despite reports to the contrary, automation can actually achieve more productive and effective teams. Altogether businesses can reorganize how they operate and allocate more interesting, compelling work to human employees.


Book a Consultation with Our Benefit Administration Software Experts




As shown above the world keeps changing and businesses need to grow to stay afloat. As an illustration  John Greenbaum writes for Benefits Pro that the traditional way of doing things will keep accelerating. Due to the continuing impacts of the pandemic and inflation, businesses all need to review how they manage their systems. Fundamentally, “Ways of working shifted, attrition climbed, employee expectations expanded, and rising health care costs drove medical plan rates higher.” Therefore these economic and social pressures are resulting in shifting global resources that redefine how businesses operate.


Conclusively there is a need for businesses to look at their benefit administration system and software tools for how they:

  • Manage teams and flexibly navigate remote workers
  • Execute better recruitment, employee onboarding, and organization-wide training rollout in a specialist, employee-centric model
  • Use data management and insights with AI to build analytical solutions
  • Collaborate with software development experts to use custom systems to their advantage


For this reason, these points all reference the growth competencies we have been discussing in this post. Instead of using a benefit administration system purely for workplace processes it is essential that businesses use data to grow. Henceforth software for data-driven decisions will set businesses apart even more and now is the time to invest accordingly.


Frequently Asked Questions (FAQs)

How should different industries plan for using a benefit administration system?


A benefit administration system is a worthwhile investment for every organization. Regardless of the industry planning implementation will positively impact all stakeholders including employees, management and HR team members. In order to plan using a benefit administration system it’s worth having a preliminary development company consultation. Straightaway this will establish priorities, risk factors, and the appropriate steps specific to the organization’s needs. In short, book an experienced software development team’s consulting services to plan implementation of both in-house or outsourced solutions.


How does an organization set up a benefit administration system?


An organization sets up a benefit administration system in line with key compliance and risk management steps. In that case it’s important to integrate the following steps:

  • Organizational objectives and existing operational frameworks
  • Assessing existing IT infrastructure and cybersecurity protocols
  • Remuneration and entitlements systems

Undoubtedly seeking benefit administration software developers’ input is a positive strategic move. Consider a consultation meeting to assess set-up needs and organization specific details.


Should organizations choose an in-house or outsourced benefit administration system?


Benefit administration system needs are entirely specific to the organization. For example, some businesses operate with an IT team who handle all areas of databases, software, and cybersecurity. Consequently they can easily oversee their own benefit administration system. Conversely some organizations are smaller or already outsource their IT. Subsequently it may make more sense to outsource a benefit administration system.


How does a software company help with deploying a benefit administration system?


A software company brings extensive expertise and experience to deployment.


For instance they can guide, collaborate, and oversee:

  • Software needs assessment
  • Infrastructure and cybersecurity planning
  • Coding and technical feature integration
  • Employee training and onboarding
  • Software transitions from existing systems to a new benefit administration system
  • Maintenance and troubleshooting
  • Customize, scale, and update systems according to the organization