What Do You Need? IT-Consultant or a Managed Service Provider?

A3Logics 04 Apr 2023

The growth in the use of information technology by Custom Software Development Services across all industries has increased production and efficiency and allowed them to modernize established systems and processes. Numerous IT solutions services around the globe these days offer a wide variety of products and services to suit the diverse needs of businesses and their unique commercial objectives and goals. As such, there seems to be IT consulting, managed assistance, IT management, and software engineering, among other things. Let’s examine the two primary types of such services to better grasp their distinctions: IT Consulting Services and managed IT solutions

The majority of medium-sized and small businesses lack the funding or the resources necessary to establish a full-fledged IT division. They might have a couple of digital transformation solutions, but outsourcing IT is typically necessary in order to achieve the goals they have set.

A company can save time and money via outsourced IT solutions. It is not necessary to make investments of resources and money in developing an internal alternative. For a modest firm, particularly one that doesn’t necessarily use technology in a significant way, these costs are rapidly multifold. 

Countless businesses which don’t even consider they require IT support are antiquated. In such a modern and tech-savvy environment, our phones constantly reside within 2 meters of us. Even companies that don’t believe they use technologies immensely find that they require IT solutions. Many administrators don’t realize how complicated the back wheel of security, as well as infrastructure, is, and if you disregard it, you might as well be waiting for an incident to take place. You may remain at the forefront of these issues via outsourced IT solutions

Choosing between managed IT solutions and IT Consulting Services is a crucial factor to take into account when choosing IT solutions for small business. What distinguishes professional services from managed services? Next, we’ll talk about the variations and benefits as well as drawbacks of each strategy.


What’s Better? Managed Services or IT Consulting?

The options can be overwhelming for a firm in need of external IT assistance. It might be intimidating to figure out what to start with since there are numerous businesses in the market that provide unique solutions for IT requirements as well as other services.

It’s possible that a managed IT solutions provider will act as a more active technology provider, advising you and tailoring their capabilities to your specifications. But other businesses don’t require that degree of involvement, and IT consulting is the perfect solution for those seeking knowledge for an initiative.

Your cumulative risks are reduced by using an IT service.

Comparable to proactive medication for the technologies, having a professional inspection for and addressing small issues might save you from more serious, costly issues occurring in the future.

Have someone available at all times for emergencies, or arrange for frequent checkups to keep your technology in top condition.
This support network frees up more time for the team to focus on important projects rather than attempting to figure out why an app isn’t working.

What do you mean by outsourcing IT Services?

When a business contracts with an outside service partner to address certain aspects of its IT requirements, IT outsourcing comes into play. Outsourced digital transformation solutions include both IT Consulting Services and managed IT solutions.


IT consulting: What’s it all about?

Companies that engage in IT consulting request assistance from subject matter experts on a broad spectrum of technology challenges. The intent is to acquire an understanding of and utilize IT as effectively as possible in order to accomplish corporate goals.

It collaborates with clients and offers guidance regarding how to apply technology to meet the overall business objectives and solve certain issues. It tries to enhance the architecture of IT platforms so that they can perform at their most impactful levels.

In addition to providing advice on selection as well as procurement, consulting firms offer their customers advice and guidance on IT architectures and technologies. Also, they provide expert assistance and are sometimes in charge of customer feedback and orientation.

IT consulting might also be embedded in a SaaS application development company‘s marketing or sales expansion alongside its specialized commitments. In the end, IT consulting involves a lot more than merely offering guidance; it is all about giving clients practical tools that let them face and solve practical technology issues.

Particularly in comparison to managed IT solutions, IT Consulting services are more of a real-time option. IT specialists may also be hired for one-time tasks or momentary adjustments within a business. Consider rollouts of new products or enhancements. They could participate in the entire process or just be a part of it. Professional services are able to handle strategy, layout, implementation, as well as coaching. Even after a project has been completed, some continue to offer support, such as upkeep or troubleshooting.

IT Consulting services are typically one-time enterprise IT solutions, despite the fact that the projects might be highly deep and exhaustive. A corporation seeking a new solution or a developing organisation may both require IT consulting which is aware of their demands and constraints. These services solve certain issues presented to a business, notwithstanding the fact that such projects can sometimes be relatively diverse.

The following are some instances where a business might decide to hire IT Consulting services.

  • Advising: Several organizations can minimize exorbitant losses through consultations. Significant losses could be the consequence of an uneducated purchase behavior or approach. They typically collaborate with businesses to determine the most effective alternatives and provide knowledgeable counsel.
  • Cloud movement: Transferring an existing IT infrastructure to the cloud can occasionally be a huge undertaking that may be well beyond the resources of a small business. IT Consulting services are available to take over and handle the entire process. For companies of every shape and size, moving information to the cloud can have a number of advantages and is frequently less expensive than on-site hosting. Some of the possible ways that cloud migration might benefit a business include flexibility, better integration, connectivity, as well as safety augmentations.
  • Implementation: Setting up new equipment or software may prove to be a demanding operation with plenty of moving pieces. Experts are brought in by IT Consultancy to supervise these implementations. They could assist with their installation, configuration, and implementation. A seamless changeover may keep a business operating effectively and prevent pointless hiccups.
  • Specialized troubleshooting: Occasionally, a small internal team cannot solve an issue. Such services might help if a problem is beyond your scope of knowledge. You can choose to use these services when needed for troubleshooting, but if it happens frequently, it might become outrageously expensive.

What are the advantages of IT consulting?

The following are some advantages of adopting IT consultancy:

1) Having access to professionals with high competence:
You can collaborate with specialists in IT who could be too costly to engage full-time through outsourcing. Reliable IT consultancies use IT specialists with a considerable amount of expertise within their domain. Their tremendous expertise and knowledge guarantee that your organization will complete the project using the most up-to-date tools and strategies.

2) Super-Economical
Employing full-time personnel entails expenses for things like paying wages, working space, perks, and much more. IT consulting firms typically bill by the assignment or the hour, so this level of versatility aids businesses in keeping their expenses in check. Hiring consultants is also a time-efficient use of money because they focus on a certain issue in a specific amount of time. 

3) Concentration of focus on business growth:
The workforce is bound to be more effective if it’s focused on the core talents, regardless of the industry. It might be frustrating and completely ineffective to attempt to complete unidentified IT chores. Employing IT consultants allows an organization to concentrate on what it does best while still growing the business.


The Managed IT Solutions Providers: What do they do?

Managed IT solutions providers are businesses with a group of subject-matter specialists in a certain technology-related field. Companies that use IT managed services contract out single or multiple IT departments to a managed IT assistance firm.

An IT managed service provider controls the end-user platforms and IT infrastructure of its clients virtually and dynamically. IT managed services deal with the real work that must be carried out in the interest of operating the IT functionalities, whereas IT consulting focuses more on providing tips, organizations are instructed on how to proceed and when to utilize resources and tech stacks in a way that helps them accomplish their objectives. In short, it has to do with managing the architecture. 

The stereotype of IT support falls into the category of managed services. Every time a server malfunctions or you require assistance troubleshooting any application, you have access to these experts around-the-clock. They also carry out upkeep work and maintain order.


What Type of Services Are There to Choose from?

Smaller businesses work with IT managed service providers whereas larger businesses create internal teams to administer the IT architecture. Managed IT solutions providers frequently provide the following services:

  • Development and upkeep of software
  • HR Administration
  • IT assistance
  • Monitoring and management of network security
  • Systems administration
  • Data preservation and restoration

Amongst some of the traits of a managed service are the following:

  • Routine upkeep: Managed services handle recurring jobs like upgrades and tuning. Since they might not appear to be immediately related to what they are actually doing, such procedures are simple for existing personnel to disregard. But, a dedicated IT team is capable of making sure that the tech isn’t exposed to security threats or sluggish applications owing to out-of-date technology. For any Devices that are running slowly, they might additionally do tasks like malware eradication and disc optimization. 
  • Troubleshooting: Individuals commonly first feel compelled to approach the IT team for troubleshooting. Whenever there is a problem, managed services are often there and ready to help. They might be able to address the problem remotely or by paying you a visit.
  • Surveillance: Several companies may not have enough security or may not be well-prepared to handle system vulnerabilities. Outsourcing this part may be especially advantageous for companies that are small or medium-sized. Proper security is a necessity for every business, and managed services may install effective security infrastructure on the network.
  • Governance: Managed services can establish and upkeep a whole network, handling the operational aspects.
  • Data Management: For a company that is underequipped for a collapse, the cost might be considerable. It can cost a lot of money and several weeks to retrieve data that has been lost and reconstruct a SaaS application development company’s resources. By regularly performing data backups to ensure the confidentiality of your data, managed services can safeguard you from this expenditure.
  • Communication Channel Unification: A number of communication channels are combined into one organized process. You may interact with staff and clients more effectively and simply by merging workplace phones, smartphones, text messaging, emails, and voicemails.
  • Inducting: As managed services are constantly accessible, companies can handle new employee onboarding activities. A few of the tasks they maybe do might include installing technology and establishing online accounts. 
  • System monitoring: One further significant advantage of managed services is their ability to continuously analyze the network for vulnerabilities. A downtime of any kind can cost a company a significant amount of money. Careful monitoring makes certain that the business you represent can react to these problems effectively and swiftly and avoid them efficiently.

Managed services can combine several different jobs into a single package, simplifying payments and getting rid of the hassles related to overseeing vendors.


What Benefits Can Managed IT Solutions Provide?

Here are the top advantages of working with a managed IT provider:


1) Adaptability

Expanding inside an IT architecture necessitates intensive collaboration, top-notch personnel, as well as apparatus. It is very expensive and may divert your team’s attention from other crucial responsibilities. It is expensive to train just one new person for the IT division, and there is no assurance that they’re going to remain with the organization. Businesses can extend their capabilities without hiring and training additional staff thanks to managed IT solutions provider

2) Establishes better cost control

Operations as well as Investments in IT can result in unanticipated additional expenses for personnel training, devices, and many other factors. The majority of the time, managed IT services are paid for via subscription. It seems to be a foreseeable expense that requires little to no upfront commitment and no additional fees. The kind of products and services used and the number of participants affects the subscription price. 

3) Quicker Adoption of Emerging Technology

You need to recruit the proper staff, offer them the necessary training, and afterwards supply them with enough resources and encouragement to be able to implement new technology in your workplace. This may end up being costly and time-consuming to do. All of the resources required for the speedy implementation of new software and enterprise IT solutions are already available to managed IT service providers. You can keep up with the most recent innovations with the aid of managed IT teams. 

4) Minimizes Labor Expenditure

There seem to be fewer resources that you have to hire internally if you employ managed IT services. Just one IT professional requires paying a yearly salary as well as benefits such as insurance and holiday days. The budget may be significantly affected if your business requires additional IT specialists. You don’t have to pay for the specialists’ ongoing education or training when you choose managed IT services.

IT consulting VS managed services

Both managed services and IT consulting assist firms in more effectively completing their IT duties and initiatives. The two kinds of services do differ in one important way, though. Under managed services, additional teams from outside participate in accomplishing assignments and undertakings, whereas IT consulting seems to be about receiving professional guidance and recommendations from professionals.

The duration and nature of the engagement are the two key distinctions between professional services and managed services. The majority of managed services remain operational and operate under contract. They may deal with numerous facets of a company’s daily IT requirements. IT Consulting firms typically focus on a single issue or challenge and happen to be project-based.

Each business must make the best decision based on the enterprise IT solutions they are attempting to come up with. The business’s magnitude, requirements, as well as competencies, are further significant characteristics. Some firms rely on technology significantly in comparison to others, while others employ a better internal IT workforce. In all of these situations, professional and managed services can benefit every firm in a unique manner.

Why go for Managed IT Solutions?

Using managed services allows you to receive the highest quality available in the specified pitch without having to spend the whole cost. You may devote your efforts and resources to expanding your company while still reaping the benefits of outstanding performance, safety, and cutting-edge technologies.

Which one to choose?

It may be challenging for start-up companies or sectors looking into IT support for the very first time to distinguish between an IT managed services provider and an IT consultant. How does one thing conclude and perhaps another begins? The distinction appears faint.

To determine which services are more likely to enable a company to expand its operations and dominate its marketplace, it is crucial to continuously evaluate these two digital transformation solutions and spot the tiny distinctions between them. 

The efficient operation of every organization depends on carefully weighing one’s possibilities for IT assistance. Whether managed services or IT consulting would prove more beneficial or economic for a firm completely depends on the goals that the organization is trying to accomplish.

For instance, it can be preferable to begin with IT consultancy, if a corporation requires considerable support with outlining goals and strategy. Hiring an IT managed services provider can be the greatest choice if, on the opposite, the business already has a framework in place and is simply seeking professional, expert guidance on how precisely to employ those strategies.

Each organisation needs dependable technology to manage communication and store data safely. Whatever solution you select, IT Consulting and managed services both have advantages that contribute to this trustworthiness. No longer are you obligated to develop, deploy, and administer enterprise IT solutions by yourself.

Differentiating the Types Of Services

The significant difference between managed services and consulting might be perplexing because some IT managed services providers also offer consulting services. The distinction becomes much more obvious, though, when one considers that the consultancy provides a strategic roadmap, whilst the IT managed services company provides a workable alternative. One consists of making strategies, the other tends to involve implementing them.

What are the advantages of Managed Services?

Here are a few advantages of Managed Services:

Proactive Engagement:
Managed services assist firms in overcoming the “real-time” approach, which is disregarding requesting IT assistance until there’s an actual problem. Managed services offer you a team that is always on hand and capable of taking action in place of having to spend money and effort fixing these issues. Furthermore, the administration and upkeep measures they implement can stop these issues from ever becoming a problem in the first place. Frequent system upgrades and network management may maintain systems safe and effective, reducing the need for impromptu tech support. You also won’t need to spend time figuring out who to contact in the event of an issue because managed services typically handle everything. 

24*7 Assistance:
Managed services provide constant support for a broad spectrum of technical issues as well as 24/7 assistance. No need to wait for business hours or for a techie to arrive at your facility. You can email or reach out to the helpdesk at any time to get problems repaired as they arise. Also, you gain from your long-standing relationship with the business. By building a relationship of trust and credible interaction with them, you can strengthen your relationships.

Relatively Easier Budgeting:
Managed services are less complicated to budget for because they normally operate under a predictable prepaid subscription, rather than having to throw in a rapidly rotating cost for various IT challenges that come up. 


What are the disadvantages of Managed IT Solutions?

Listed below are a few disadvantages of Managed Services:

Too many possibilities:
A long-term resolution may not prove to be the best option based on what is necessary to accomplish.

Perhaps a modest IT group can manage routine upkeep and updates, or perhaps you simply need assistance with a particular rollout. Managed services might not be necessary if your team is capable of handling routine operations just fine.

It’s possible that your contract with the service provider excludes some of the more specialised services. Managed services might not meet all of your demands if you frequently modify your system or simply occasionally need assistance.


What are the advantages of IT Consulting?

Here are the top benefits of getting into a contract with an IT Consulting for your business:

One-Time Basis:
IT Consulting might be precisely what you’re looking for if you solely need support with one task, circumstance, or challenge. You won’t have to worry about a subscription charge because you’ll be required to pay only once for their solutions.

IT Consultants are targeted at a particular issue. It’s possibly more extensive and has a narrower emphasis as compared to managed services. Depending on the quantity or number of procedures you require, you can contemplate comprehensive assistance.

You are not only capable of handling common technology difficulties. Business services frequently cover a custom software development company’s remedy. The solutions to a diverse variety of unique complexities can be created by specialists. 

What are the disadvantages of IT Consulting?

Although it may be relatively not applicable to quite a lot of organisations, listed below are some common downsides of IT Consulting:


Lack of Continued Support:
With IT Consulting, you might be responsible for any subsequent difficulties or maintenance. These services often come to an end once the work is over. You’ll need to make plans for them to provide further services or arrange for your own maintenance to be done. Following their completion of the job, you won’t have anyone watching over the networks either.

A slow rate of response:
You may have to wait a little while if you wish to hire IT Consulting Services to fix technical issues. Profits may be lost as a result of the outage. Choosing an organization and setting them up to tackle the issue will take time, rendering them unsuitable for addressing network outages or important occurrences.

Knowing the project in advance will be helpful when working with such services. If it’s necessary to alter the plan of action in the middle of the project, you might have to allocate additional funds as well as time. You’ll gain from starting out with a clear understanding of what it is that you are doing given the broad scope of the work.


Both solutions simplify your IT requirements. You can eliminate the headache of calling numerous providers and organizing the various services they all provide by streamlining the IT operations into one business. You’ll receive a better-integrated, more appropriate solution. Also, you should be well aware of the services that a provider offers. To choose the best fit for your firm, compare the advantages of each alternative.


What’s the best way to find out which service is ideal for your business?

The following is a short rundown to selecting the most suitable provider of services for your business:


Requesting suggestions:

Figure out which managed or IT Consulting services other businesses utilise. Inquire of them regarding the rationale for their choices. Have there been any problems? How much has their decision in IT helped them? Based on what you discover, evaluate the alternatives.


Think about the services and strategy you require:

Analyze the previous technological problems your organization has experienced. You can identify the services you require and focus the hunt with the aid of this evaluation. 


Look for experience that is relevant:

Search for an established firm that offers services to businesses like yours as a standard guideline. Years of experience might demonstrate that a specific IT firm has developed a solid clientele. Your choice of a company that has a solid reputation in the field will result in higher levels of experience and dependability from its services.


Check for recommendations: 

After identifying a few solutions that look pertinent to the IT solutions company, check for recent client reviews. You may learn from reviews how swiftly a provider resolves problems as well as how pleased customers have been with the solutions. 

Think about the spending plan:

Get estimates from the best options and weigh the costs against your spending limit. While some businesses charge a flat fee, others bill per session. Always choose the strategy that most effectively utilizes your capabilities.



SaaS application development services can benefit from potential savings, accessibility to knowledge and experience, time to concentrate on significant corporate challenges, and other factors with the support of both IT Consulting services and Managed Services. Yet, the fundamental distinction between such SaaS application development services is that the former focuses on enlisting their assistance in carrying out the project, while the latter seeks their opinion and suggestions.

IT Consulting or Managed services —which is superior? The response varies from business to business and scenario to scenario. You must decide what you require from an IT service in order to make the best choice for your custom software development company. Do you wish to restructure a network or strengthen security? Are you having trouble implementing new tech? To assist with a particular task, you might want to think about hiring an expert. Are you seeking to install a 24-hour network monitoring system or want to spend less time during the workday battling technical issues? You might require managed services, otherwise, IT Consulting is one to go for.

After you’ve determined what you need out of an IT solutions company, you need to think about the difficulties that come with each requirement. Keep in mind that you are giving a 3rd-party provider access to crucial parts of your company, therefore you must ensure their reliability. You can determine the effectiveness of an IT solutions company by looking at its years of expertise as well as its client testimonials.



What do you mean by an IT Consulting Firm?

 IT Consulting Firms collaborate with clients and offers guidance regarding how to apply technology to meet the overall business objectives and solve certain issues. It tries to enhance the architecture of IT platforms so that they can perform at their most impactful levels.

What is meant by Managed IT Services?

Managed IT solutions providers are businesses with a group of subject-matter specialists in a certain technology-related field. Companies that use IT managed services contract out single or multiple IT departments to a managed IT assistance firm.

Is IT Consulting better than Managed IT Services?

Each business must make the best decision based on the enterprise IT solutions they are attempting to come up with. The business’s magnitude, requirements, as well as competencies, are further significant characteristics. Some firms rely on technology significantly in comparison to others, while others employ a better internal IT workforce. In all of these situations, professional and managed services can benefit every firm in a unique manner. Read More here.