14
Jul
We are living in a digital era,
aren’t we? Look around yourself and you will notice that everything has wrapped
up in your mobile phone and laptops. No matter what product you want to buy or
what service you wish to seek, just a few clicks on your smart device, and you
get it delivered to your doorstep. This convenience is attracting more
customers than ever and sales are soaring higher. However, this has also
created more workload and issues for the customer support team as the flow of
questi [...]
US
India
