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How A3’s App Developers Sizzled Up Seamless Food Delivery Experiences
The client, one of the fastest-growing restaurant businesses from Mumbai,
India, requested us to enhance their meal delivery services. They are an
expert in Cloud Kitchen services and a top curator for restaurant brands,
which boost revenue by leveraging a plug-and-play meal delivery concept.
They desired a platform where clients could locate neighboring chef kitchens
for delivery and takeaways.
The client sought to transition from a web-based platform to a presence on
iOS and Android app stores. Their primary objective was to ensure a smooth
and consistent user experience across all platforms, including web, Android,
and iOS, for its external as well as internal customers.
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By selecting the appropriate technology stack, we wanted
to build a robust backend infrastructure and utilize
cross-platform development frameworks for Android and iOS
deployment. Seamless API integration, real-time tracking, and
user authentication were important components to ensure functionality
Scalability, data analytics, push notifications, ongoing
monitoring, and customer support chat-bot integration were also included
to enhance the user experience.
This comprehensive strategy aligned with
the client’s mission to create an efficient and user-centric food delivery
platform while empowering chefs to excel in their service.
We provided them with a cutting-edge platform that empowered customers to
conveniently order food from local chefs in their vicinity. The custom application
we developed, accessible on both Android and iOS platforms, revolutionized the
competition among chefs. Key performance metrics such as on-time delivery, readiness
for takeaway, and customer ratings based on food quality, presentation, and packaging
were tracked through the app.
This innovative approach not only allowed chefs to strive for excellence but also
elevated the overall dining experience for customers. It ensured consistently high-quality
food, punctual deliveries, and an exceptional user experience, every time a customer
placed an order.
Technologies & Tools Used
Flutter for cross-platform app development
Android Studio for Flutter
Express.js for creating RESTful endpoints
ocket: Use WebSocket
Stats That Defines
CSAT over a 90-day period attests to an enhanced dining
experience and flawless food delivery
Surge in new customer registrations validates increased
user adoption and positive referrals
Average increase in daily-order volume since the launch of the app
Of new vendor registration demonstrates trust among the Chef community,
solidifying the client’s reputation as a reliable growth partner
In the fusion of gastronomy and technology, A3's developers transformed
dining. We transitioned the client from a web-based platform to a dynamic
iOS and Android presence. Our tech stack, including Node.js, MongoDB,
Flutter, and more, empowered us to build a cutting-edge platform. Customers
could easily connect with local chefs for delectable meals, track their
orders real-time, while feeling confident about the safety of their personal
information. We tracked key metrics, elevating culinary excellence. This journey,
with its blend of tech and culinary magic, made the client's vision a reality.