The client was looking for tech assistance in terms of getting data in the native language that can help them diversify their global presence as per the audience's needs. They were unable to gather huge data in good volumes that can help strategize and build engagement.
This was when they connected with us to avail real-time data analytics to serve their clients in the most proficient manner. They asked to help them with software that allowed them to gather all the latest data of the audience across the globe that can help them strategize their marketing plan accordingly.
They asked us to enhance data processing algorithms to yield data-driven and smart results with the help of big data analytics while maintaining the upfront nature of the functioning for the client. The client was looking for feature-full software that does multiple processes to enhance their data management, which can help them make better decisions.
The client connected with the A3logics development team to get rid of all the challenges they were facing in terms of data analysis and management like:
- • Availing data and analytics in the native language with a globally diversified presence
- • Collecting huge volumes of data from different electronic media, including social media, across the globe
- • Getting terabytes of data for generating near real-time analytics for the end client
- • Acknowledging and gathering the latest information from across the globe
- • Building Knowledge process outsourcing capability
- • Processing 25,000 support tickets every month
Accordingly, we created and enhanced data processing algorithms to yield data-driven and smart results with the help of big data analytics while maintaining the upfront nature of the functioning for the client. The client was looking for feature-full software that does multiple processes to enhance their data management, which can help them make better decisions.
Our swift approach assisted the clients in terms of getting appropriate data from all corners and serving the clients in the most efficient manner.
Our solution is a suite of 5 different products that engage web crawling, indexing & Big Data Analytics to support a global clientele. With the constant demand for enhancing technology and IT infrastructures to meet the rapid growth, A3logics became a trusted extended engineering team to deliver cutting-edge technology that is driven by Natural language processing skills and heavy on Big Data skills along with creating a KPO unit for supporting 24X7 support operations to cater 25000 clients spread globally.
Implementing a high-performance Crawler and distributed platform using Hadoop to process terabytes of data. Allowing Boolean search using Lucene and Lucene-based Solr has made it possible to process client-specific data. High Performance and equally complex middle tier based on Spring, Spring MVC, and Hibernate. For higher Performance, data rows are horizontally partitioned using Hibernate-Shards.
It helped identify and segregate their audience on the basis of their behavioral patterns and develop the strategic initiatives accordingly. Our client was primarily targeting to enhance data management, but the team at A3logics assisted them in experiencing an excellent customer retention rate as well.
Some of the highlights of the project were:
- • Built Big Data Practice with NLP
- • 24x7 Support team catering to more than 25,000 tickets per month
- • Built product with multilingual search capability and analytics
- • All transactions are handled through Spring AOP. Asynchronous processing through JMS-Queues.
- • All read-only operations are done on slave databases to obtain high throughput and
- • Read-write operations are done on master databases using Hibernate.
- • Created highly interactive, light-weight UI using industry-standard jQuery-JSON combination with
- • The dashboard presents the most crucial analytics.
- • IG (Continuous Process Improvement Group) for quality and audit purposes
- Software as a Service (SaaS)
Stats That Defines
Stated that it boosted Data Management capabilities
Believed that the churn rate got down because of it.
Claimed that it helped in boosting client acknowledgments and referrals.
Specified that it completely removed all the hurdles that were bringing down client retention.
This shows how A3logics assisted the client with reliable software development solutions, showcasing the expertise that helped them manage their data to perfection. Our client was suffering from various complexities that pushed them behind in the competition. But, the experienced unit of A3logics came up with an excellent solution yet again to resolve all their challenges and helped them serve their clients well.
A3logics has gained a reputation for delivering quality custom software development services by delivering time-critical solutions and continuously evolving through innovative delivery methods. We have a dedicated team of high-quality professionals who constantly work with diverse industrial players in varied sectors like biometrics, education, banking, media monitoring, retail, shipping, logistics, etc. With the client’s support and our diligence, we were able to deliver the best results.
This is how we delivered the Big Data Analytics solution to the client as per the client’s needs and timeline.