Enterprise Software Development
5 Key Elements of Enterprise Quality Management Software
Enterprise quality management
software has become an integral part of organizations to ensure top-notch
quality and performance of their IT products. In a recent survey, it was found
that the IT and software industry is witnessing a 27% growth every year in the
adoption of quality management apps and software. However, developing and
implementing a quality management solution is not a simple task. There is a
consistent pattern to ensure the right EQMS and effective system
implementation. This particular set of features offers desired benefits to
entire organizations, such as reduced risks, enhanced quality, improved brand
valuation, better customer satisfaction, and more.
EQMS or enterprise quality
management software is an emerging enterprise technology designed to check and
control the entire system for quality management through proper documents and
processes across the enterprise. Organizations that belong to highly-regulated
industries are switching to eQMS, aligning it to their business processes and
workflows, including risk management, integrated compliance management,
simplify compliance, and data handling. The system is deployed as a cloud-based
solution, consisting of integrated modules or all-in-one app synchronized with
enterprise technology stack. For effective enterprise
software solution, a few but important elements, also known as pillars, are
consistent in every system.
As you seek the best and relevant quality system for your organization, you must ensure that it meets the set standards and has core capabilities. Yes, smoke specific features and functionalities may vary according to the size, business requirements, and industry. Some key elements are common for value-driven solutions. We will talk about five such indispensable attributes for powerful and seamless quality management systems. Here we go:
Integrated Processes
Process integration is a critical
feature of an enterprise quality management software as it ensures that the
system is built around quality metrics. However, the degree of automation and
integration may vary from company to company. It starts by analyzing and
exploring enterprises to find the best opportunities along with strengths and
weaknesses. The experts also evaluate business goals and ascertain that they are
realistic for your company. The primary focus is to find how to reduce waste
and improve operations to attain maximum efficiency and results.
Also, the major concern of this
element is to integrate all the processes together. For example, when the customer
complaint process is integrated with the corrective action process, the entire
workflow is configured for automated action and launch. By simply clicking on
the customer ID, you can have the complete record, along with the product
problem. A corrective plan is initiated using pre-populated information. Thus,
you can reap the benefits, such as cross-department visibility, improved
integration, better accuracy, increased efficiency, etc.
Real-time Monitoring
Nowadays, organizations prefer
instant alerts and notifications for immediate actions. Hence, real-time
monitoring is of vital importance that keeps the workforce informed about
issues related to unsafe products, variations, unbalanced ingredients, or any
other problem during production. The right software
testing solution makes it possible to identify when the problem began and
respond to it instantly.
An efficient eQMS must include:
Alerts & Notifications:
To remind the tasks and due date. The aim is to avoid any delay and make sure
that the project is completed within the stipulated time, thereby adding to
customer satisfaction and reduced response time. Moreover, it sends alerts to
users about the latest problems and performance dips.
Measurements & KPIs:
These are goal-based reports. When a company has a deadline to accomplish a
task, say reverting to a user complaint, it tracks the response during that
timeline. The system configures such reports and sends automatic notifications
once the deadline of the goal is crossed.
Reporting: This feature
contributes to the monitoring and management of the quality system. It allows
enterprises to evaluate the reporting capabilities, modify it, create new
reports without any changes in the source code. The reports contain real-time
data and you can analyze it in detail.
Management Dashboards:
Using a management dashboard, you can display the work in one go on screen. It
consists of reports, tasks, measurement, etc., and enables you to manage
progress, check goals, identify trends, and get alerts for pending tasks.
Compliance Management
No matter what industry you
belong to, you need to comply with regulatory standards and requirements. Every
organization must meet external audit requirements all the time for smooth and
hassle-free operations.it’s not an afterthought that starts once the product
development is over or you approach market approval but begins in the earliest
stages when you evaluate the right quality management service. A good and
effective system comprises built-in compliance features.
If your industry has rules and
regulations regarding electronic signatures or security control, then make sure
that you are using software with built-in compliance with these standards. This
is not all. Another important element of an EQMS is that it must assist you
throughout the process of collecting information required to maintain
compliance with industry standards. For example, the audit form must display
all key questions about different audit types so users can navigate through the
steps easily while conducting an audit.
System Flexibility
You cannot predict the future but
you can be prepared for unforeseen situations. How? With a scalable and
flexible system that can adapt and innovate continuously according to the
future business needs. Your custom
software development should be expandable and flexible that meets your
existing processes and can scale up and down with your organization’s growth.
To sum it up, flexibility is a measure of the value your business can derive
and how effectively and quickly it can adapt to the changes. It’s all about
expandability, connectivity, and configurability, the three main attributes
that evaluate system flexibility.
Start with asking these
questions:
- How fast can it integrate and
connect with other systems?
- How easy is it to automate new
processes?
- How much effort is required to
configure the system?
Once you get the answers, it will
be easier for you to pick the right system for your organization.
Quality Standards
Coming to the most important and
vital pillar of a quality management system - quality standards. The quality
assurance feature shows the commitment of the top management which also
reflects throughout the organization. These elements must include
attributes, such as:
- Constant management communication
and engagement
- Commitment to quality and
compliance across the enterprise
- Accountability of management and
executive members
Active and constant communication
shows a commitment to quality. Initiatives and achievements of management to
maintain quality builds a culture of compliance and visibility leads to
continuous improvement for clients and companies. Commitment within an organization
implies that adequate and sufficient resources and budget are invested in
quality functions. On the contrary, inadequate funds send a message to
employees that quality is not so important. Last, accountability ensures that
managers and leaders take the best decisions in the interest of the
clients.
Conclusion
The above-mentioned five pillars
of the quality management system will undoubtedly lay a strong foundation for
powerful software. These elements will play a crucial role throughout the life
of a company, driving the best results and performance. Rest assured that with
these features supporting your EQMS, your enterprise will witness faster growth
and higher profits
A3logics offers trusted product
engineering services to varied industries with dynamic needs. Connect with
us for reliable and value-driven enterprise software solutions and we will
spare no effort to provide you with the best IT products and services.