Aug 28, 2020 Admin

E-Learning App Development

5 Practical Applications of AR/VR in Employee Training & Education

Virtual & Augmented Reality has shaped the way companies and industries train their employees. Considering the skills and talent, organizations seek these days, modern workplace employees, and employers value learning and development more than ever. VR and AR are identified as the potential and significant changes for many fields and sectors of study. The technology offers an innovative and unique approach for companies to engage their employees and ensure constant growth. With virtual and augmented reality technology becoming an integral part of employee training and learning, companies are scaling up their courses and programs. From developing job-specific hard skills to helping them hone their soft skills, it covers an array of training scenarios. 

The right eLearning software solutions designed exclusively for your organization and sector can offer immersive experiences not only to trainees but trainers as well. Yes, implementing VR and AR in employee training programs can be an expensive affair, especially for companies with a tight budget. However, the result and productivity are way higher and worth the investment. Hence, it is on its way to mainstream integration in many fields and will surely be prevalent in workforce development in the coming years. 

Looking at the pace at which AR/VR is influencing learning, here are five examples and real-life applications of educational AR/VR to inspire you to adopt the technology in your organization training programs. Have a look:

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Healthcare & Medical

Healthcare and medical sector has already witnessed considerable advancements in VR training and is continuing to explore the technology to train new practitioners and doctors. The industry has seen the emergence and introduction of exceptional healthcare software solutions that contributed to better patient care solutions. Educational AR/VR software is paving the way for health experts to practice complex operations in a simulated virtual environment. This surgical approach enables doctors to try and test different methods to get the best outcomes and also hone their skills and craft of precision movements in the real world. Moreover, medical students are trained to handle critical situations, such as conveying sensitive news to families and patients, extending support and assistance to them, etc. It prepares them to deal with stress through empathetic ways in their early stage of learning, and they become ready to handle even the worst situations positively in real life. 

Customer Service

Customer support and service is one of the most significant parts of any business. If you fail to offer flawless service to your clients, then all your efforts and energy are in vain. The first phrase that every member of the support team learns is “the customer is always right.” However, when it comes to applying it in real life, most of them fail. Why? Because of the lack of practical training. Hence, AR VR technology solutions come to the rescue with its advanced tools to train employees and prepare them for unforeseen situations. Companies can use this technology to impart education to recruits by creating real-life scenarios where they have to navigate through tricky situations with a smile and patience. Management can test their customer service skills without risking actual one-to-one interaction. Be it a retail sector or IT industry, VR can be employed to create a situation for associates where they have to manage the most difficult and disgruntled customers. This is also called experiential learning, which is the most efficient and effective way to train employees. 

Architecture & Construction

Using VR and AR in construction and architecture training is no brainer. The industry is already way ahead in the technology with worksite simulators empowered by Augmented and Virtual reality available to train employees and aspirants. The simulations give a 3D view of a building and site where workers can examine the requirements and experiment with different design techniques. Considering how costly and harmful a simple mistake can be in the construction world, the technology helps learners to try their hands on VR platforms first before heading to the actual project. Also, there are various dangerous materials and equipment involved in construction, and with millions of people working on different sites every day, the fatality rate is much higher. The online learning platforms train employees to handle them carefully and reduce any chances of accidents. They get the safety and procedural training while having an insight into the risks they might face in the field. 


One of the earliest and most apparent organizations to adopt VR technology was NASA. Many Hollywood movies have already shown how aerospace and astronauts use VR for training and learning. So, AR/VR applications in education for this industry comes as no surprise. We know that astronauts face the most unexpected and challenging situations while traveling in space, and they must be trained correctly to handle them well. Also, onset training is hardly an option here. Therefore, companies use virtual reality to make them familiar with various scenarios and how to react in those situations. VR simulates zero-gravity environments along with spacewalking aspects, both of which demands precision movements and proficiency. The trainees have a risk-free yet real-world experience to prepare themselves before the actual space travel.  


The hospitality sector is also adapting to VR training to prepare employees to offer better and friendly services to customers. Many well-known restaurants and fast-food chains are seeking education and e-learning solutions to allow users in their stores through virtual reality and interact with various elements while ensuring training opportunities. Employees can take a 360-video walkthrough of the real location and get acquainted with company values. The voice of the CEO guides them, introducing them to all the key factors which give them a sense that they are connected to the top management. 


Now that you are aware of a multitude of uses of VR and AR across different industries, you can predict the benefits it can offer to your employees. The trend will undoubtedly continue to grow,  and it’s high time that you implement the technology in your training programs. So, without any dilly-dally, connect with us for reliable eLearning software development services and create a risk-free environment to train your employees better. 

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