
All You Need To Know About Salesforce
After the advent of internet, cloud based
computing solutions became popular since the turn of the millennium, with
several software services coming into existence. These services have revolutionized
business activities, helping organizations grow leaps and bounds. One such
service which has become an instant hit, is Salesforce. Here’s everything you
need to know about this advanced computing software.
What is Salesforce?
Salesforce is a cloud based software
platform, which is applied to tasks related to customer relationship management
(CRM). It is provided as Software as a Service (SaaS), and is grown to become
the epitome of digitalized CRM solutions. Salesforce is currently the most used
software in the CRM industry with a share of over 19% as of 2016.
What makes Salesforce successful?
Firstly, it was more affordable than other
options, secondly, it is much more easier to implement, and thirdly, it doesn’t
require hassle of licensing or time-bound contracts. Being a cloud based
computing software, users can simply access the service through cloud, without
going through the lengthy installation purposes. It is extremely less time
consuming, particularly for organizations with large number of users. The trio
of affordability, sustainability, and user-friendliness made Salesforce an
instant hit.
Why is Salesforce a better option?
Salesforce is the best cloud based
computing software, unlike its competitors, who are more focused on internet
sharing, which takes lengthy installation times and long times. Also, integrating
other CRM solutions can take several months on an organizational level, however
Salesforce integration services are completed with a few, or even within weeks.
Salient features of Salesforce:
It’s quick:
Creating a CRM app on Salesforce is
supremely fast, and for a simple reason. It cuts the time you spend on processes
one needs to undergo using traditional CRM solutions. To convert an idea into
an application, you need to setup requisite hardware, install traditional
software, which takes several hours for an organizational setup, and then
follow several steps like setting up reports, analysis, and security.
Salesforce, being a cloud computing
platform, cuts everything in between the idea and the app. You just need to use
the suite of tools required from Salesforce, build the app, and leave the rest
on the cloud software. This gives you ample of extra time to focus on the
concept, rather than the tools.
It’s easy to use:
By cutting the clutter of complex
processes, Salesforce makes creating CRM solutions a butter smooth experience.
For instance, creating a CRM app with traditional solutions requires a variety of
expertise, right from hardware to security. However, Salesforce development
services don’t require multiple expertise, therefore reducing the effort on
part of the developers.
It’s highly scalable:
A company of employee size of 50, and
offices in two states installs a traditional CRM software, with all the bells
and whistles. A year later, if it expands to four offices, and 100 employees,
it will have to ring the bells and whistles again, which means all the resources
spent again. This makes the traditional CRM solutions fall short in terms of
scalability.
This isn’t the case with Salesforce. Being
on the cloud, all the authorized users can access the app, from anywhere, and
as long as they are authorized. All of this without adding extra hardware and
other stuff for servers. All you’d need an extended cloud space, which costs a
fraction of what other equipment does. This makes Salesforce highly scalable.