Mar 16, 2020 Admin

Artificial Intelligence

AI Augmented Analytics: How to Make Your Business a Step Ahead?

With the evolution of the digital arena, we have seen some aesthetically designed apps that are not just eye-pleasing, but interactive and informative at the same time. They show you all the details of your business. The web developers have been struggling to find more ways to get the most of your data. They have come up with a way where artificial intelligence (AI) could dig into your data and take the insights from your analytics a step further. Well, you can get the actionable recommendations easily now.

All you need to do is, select the right IT consulting company that could understand your needs and provide extremely interesting solutions. Seems interesting. Isn’t it? Yeah. It does if implemented properly. 

The Story of Dashboards and Apps 

The journey of your augmented analytics would begin with the dashboard integrated with your business. Why not take the story a little further and integrate the analytics app with the dashboard? This one step can take you way ahead of your competition. This would adjust all the details dramatically as you alter the data points. These analytics apps let you track how your data changes over time and it lets you take further actions than you could to with a static dashboard. 

A Setback

The only problem with the dashboards and analytics apps is they work on the past data and along with this, they need a bit of human analysis. Wouldn’t it be cool, if a tool could analyze the data from the past information, present involvements, and future expedition? It would be so fruitful if the predictions of future business outcomes can be calculated accurately and help you decide the actions to turn predictions to reality. 

With some of the best AI developers associated with us, we are trying to come up with a solution that could eliminate the setback at the most affordable rates.

Augmented Analytics Walk with Artificial Intelligence 

If you are slightly interested in the IT requirements of your business then you would be knowing the impact of Salesforce solutions in the business. Including modern tools like Einstein Analytics Plus gives you analytics along with Artificial Intelligence. The features of the tool include data prep tools, visualizations for building models, and the ability to operationalize models. Along with the descriptive and diagnostic capabilities, the salesforce analytics tool also works on AI-driven predictive and prescriptive insights. 

The predictive analysis of your salesforce development solution plays an important role in collecting and managing data. The AI component lets you have a detailed insight into the future predictions with respect to all the information that is being fed. 

Also Read: Salesforce CRM Adoption - How to Maximize User Adoption Rate And ROI

Getting Started with the AI-Augmented Analytics 

Now that we have discussed all the details and importance of AI-augmented analytics, let us further see how you can make the most of it with just a few simple steps. 

1. Let Data Be the DNA of Your Business

Big data technology can help you collect the data from the clientele and competition in a very short span of time that too without putting much effort. A well-defined data management strategy would require you to integrate the analytics app with your CRM. The information that can be accessed by your CRM should be relevant to what you want to check and be a part of your analytic strategy. This would help you save time as well as you can focus on what you want to measure and analyze. 

Thus, when you implement AI-augmented analytics, you channelize the data management and analysis process the way you do your business. If you are at the doorstep of digital transformation, then building a culture that is data-driven would be your priority and help you get the best. 

2. Don’t Get All-at-Once Done

Don’t choose to get everything done at once. Instead, make small changes and walk the ladder to the zenith. According to our salesforce development experts, you can choose a few points that can help you do the initial research and align your strategy with the goals of your business and focus on those. A few cases that you can consider for once are, reducing your sales cycle, improving the rate of support’s first call resolution, or maximizing your company’s sales rep retention. 

Be ready with a great strategy to ensure the policy your company would be adopting. First, evaluate how AI-augmented analytics aligns with your business and contributes to business objectives, and then extend it to more programs and teams.

3. Enablement and Adoption to Be Focused

Make sure your mobile app development agency comes up with a front-end that impresses your customers and persuades them to take action. Coming up with a user-friendly app is one thing and ensuring its success is another. Make sure you track the progress of your mobile application from time to time to ensure things are falling in place for you. Check if there is a drift in the number of buys from your AI-Augmented analytics. If things go as per your plan, the sales forecast would be accurate. If the response is positive, you will be able to drive company-wide engagement quite easily by stick to user success. 

4. Give Time to Your AI-Augmented Journey 

You may have started your AI-augmented analytics journey now, but don’t be stubborn with the process.  Be welcoming to the changes that may come along the way. Make sure you have a feedback process to gather insights from your end-users. Involving users in the business from the initial stage would ensure they are invested in the outcome. You have to strive as a company to a flexible approach that supports iteration. When your business actively iterates with stakeholders, you’ll be able to come up with more customized services and stick to your users’ needs. 

The Beginners’ Guide to Chatbot Opportunities and Challenges

Chatbots are designed to ease customer communication.

Today, 61% of consumers prefer to communicate with chatbots than humans. That’s why chatbots are helping businesses deliver excellent customer service experiences.

In fact, chatbots can reduce your customer support operational costs by 30%.

What are chatbots good at?

If used the right way, chatbots can help you:

  • Solve customers’ problems instantly
  • Identify leads at the right time
  • Generate more engagement
  • Collect data
  • Reduce customer support costs

However, leveraging chatbots also brings its own set of challenges.

They include:

  • Security issues: Consumers often share their sensitive data when communicating with chatbots. You need to ensure that their data is secure.
  • Lack of human touch: Chatbots that cannot understand human emotions and show empathy can do more harm than good. If you want to improve your customer service experience, you should deploy chatbots that have emotions-recognition capabilities.
  • Multilingual support issues: Providing support in multiple languages can be a challenge. If you have a customer base that doesn’t use English, you need to look for multilingual chatbots.

Are you planning to use AI chatbots for customer support? Check out this list of the best AI chatbot platforms created by ShaneBarker for your business.

A continuous exchange of feedback would help you make your company stronger and better. 

The Key Takeaway!

If you are expecting some serious outcomes from your AI-augmented analytics to your organization, do stick to these principles. There would be a future where every employee works smarter and makes decisions based on data. The future is today, and the power of smart decisions can take your business to the zenith. 

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