Artificial Intelligence (AI) is a game changing technology outperforming every cognitive task that humans can do like playing chess and solving equations. With the integration of AI, Salesforce Einstein is helping businesses automate their operations and drive efficiency. Salesforce Einstein draws necessary customer insights from past interactions and customer behavior data. Empowered with features like smart data discovery, predictive analysis, machine learning and natural language processing, Salesforce Einstein allows businesses to better understand customer requirements and foster long-term customer relationship.