With new regulations and reforms perpetually coming into effect, healthcare industry is in the midst of a sea of new changes. Continuous technological developments are enabling tech-savvy millennial consumers to use technologies and tools that provide ease to manage their health data and information proactively like never before.

To meet the increasing regulatory requirements and staying compliant with HIPAA (Health Insurance Portability and Accountability Act), Salesforce provides Salesforce Health Cloud that offers out-of-the-box data protection with modern collaboration and smarter workflows that meet HIPAA standards and processes.

Here are some of the features of Salesforce Health Cloud:

#Understand the Data You Need to Protect:

                                                                          What HIPAA Rule Says:

HIPAA ensures confidentiality, integrity and availability of all “protected health information (PHI)” which is described as “individually identifiable health information”. PHI includes information related to individuals’ health and payment for healthcare.

How Salesforce Health Cloud Meets It?

Salesforce Health Cloud is built on a secure and customized platform that is trusted by thousands of healthcare payers and government agencies.  It deals with electronic version of healthcare data that is- e-PHI when it comes to meet HIPAA compliance standards. You just need to identify the data you need to send to Salesforce including every field that contains e-PHI. 

#Know Whom to Give Access Controls:

What the Rule Says:

HIPAA establishes an array of individual rights and protects healthcare data against any anticipated, impermissible uses and any unauthorized disclosure.  

How Salesforce Health Cloud Offers It?

Knowing the e-PHI data to protect, a user can limit access control only to the employees and applications that truly need them. With addition of Salesforce Shield to Health Cloud, healthcare organizations can use customizable security features that minimize unauthorized access and protect data against any suspicious use. Also healthcare providers can effectively monitor health data and can conduct a comprehensive HIPAA audit to track the changes in data over time.

#Protect e-PHI as A Gatekeeper:

What HIPAA Rule Says:

Under HIPAA security rule, healthcare data is protected according to patient’s interest means PHI is accessible on demand by an authorized person.

Here Also Salesforce Health Cloud Wins!

To achieve compliance with HIPAA, Salesforce Shield offers several encryption options applying in a granular fashion. Healthcare providers can encrypt data like e-PHI, files and attachments before it leaves patients’ premises. Only the authorized users are provided with decryption keys thereby giving them full control over the data. Even if information is leaked, no one will be able to read that information without your consent.

Bringing It All Together:

HIPAA sets the ultimate data security and confidentiality standards in the healthcare domain and it is mandatory for healthcare organizations to remain compliant with it. Salesforce Health Cloud modernizes health systems and protects voluminous health data against any suspicious use thereby helping healthcare consumers protect their personal information.